Privacy Policy

When you book, we collect:

• your name and mobile number,
• your email address and notes, if you give them,
• the sport, date, time and price of your booking,
• the payment result and transaction reference from our payment partner,
• your IP address, which our payment partner requires to help prevent fraud.

We never receive your card number, bank details or bKash, Nagad or Rocket PIN. You enter those on our payment partner's secure page.

• To confirm and manage your booking.
• To take payment and process refunds.
• To contact you about your booking, for example if a court has to close.
• To keep records required by law and for our accounts.

We never sell your information. We only share it with:

• our payment partner (EPS), to process your payment and refunds,
• authorities, where the law requires us to.

The public website doesn't use tracking or advertising cookies. Our staff panel uses a single cookie to keep staff signed in.

We keep booking and payment records for as long as we need them for our accounts and legal obligations, then delete them.

Your information is sent over an encrypted connection and stored on secure servers. Only authorised ORSC staff can see bookings, and each has their own login.

You can ask us to show, correct or delete the information we hold about you. Contact us with the number you booked with. We may need to keep payment records the law requires us to keep.

Bookings should be made by an adult. If a child has given us their details, contact us and we'll delete them.

We may update this policy from time to time. The date at the top of this page shows the latest version.

• Phone: +880 1700-000000
• WhatsApp: +880 1700-000000
• Address: Olipur Royal Sports Complex, Olipur, Shaistaganj, Habiganj
• Hours: Open daily, 6:00 AM – 12:00 AM